In accordance with Law No.144/2015 of September 8, 2015, we disclose all Entities for Alternative Dispute Resolution that may be contacted in case of conflict, in the purchase of a product or service referenced on this website.

It should be noted that, when necessary, this solution compared to the judicial route is usually faster, less protocoland less expensive.

In this way, if you are dissatisfied and want to expose your situation you can do so by contacting an Alternative Dispute Resolution Entity.

Alternative Resolution Entities in case of Disputes:

  • Ave Valley Consumer Disputes Arbitration Center / Arbitral Tribunal

  • CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Tribunal)

  • CIMPAS – Information Center, Mediation and Insurance Ombudsman

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